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Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey
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"Brittany in Service is awesome!!!!!"
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| By: Ronnie Stevensville,MD |
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"Everyone was fantastic!! Steve held our hand and took his time-no hurry-no rush-took out time from his schedule to ensure he was with us every step of the way over the course of several days. Dave was the best-listened to me-talked common sense and never treated me indifferent or made me feel like I was asking too much-Russell followed up with me after a few days and wanted my honest feedback. Everyone-Anna at the front desk, Matt in merchandise and Margaret in parts all LISTENED and treated us like we were the most important person from start to finish. I know where I will buy my next bike and the one after that-no question. Old Glory was recomended by a friend and Steve actually remembered him from last year-sold him his bike-knew the past owners of all the bikes on the floor that we discussed-that speaks volumes!!!!!Thanx Guys-Your the Best-One of the best buying experiences I've had in 20 years."
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| By: Ron Stevensville,MD |
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"My boyfriend David took me to the Old Glory Harley dealer in Laurel to look at bikes for his son. Steve had helped him before I came with him and my first introduction was Steve knowing my name and giving me a big hug!! Steve took me out to test drive a possible bike and was very helpful with information. When the tables got turned and my boyfriend started talking about a bike for me, Steve was right there with him to help. I had been missing my old bike that had to be sold when I moved years ago, so I was stoked! Steve took me out to test drive MY bike to make sure I was comfortable on it as it was much bigger. Steve was just as excited as I was that I was getting a surprise Christmas present!!! I can't say enough about how friendly the entire staff was in this process. We didn't feel pressured and the helpfulness of everyone was greatly appreciated. Coming back to do the paperwork was smooth and again there were no hard selling tactics used--just information on what's available and recommendations we were free to accept or decline. Steve was even willing to pose on the back of my bike with me for a picture (it's on his wall if you don't believe me!) I am now the proud owner of a Harley Soft Tail Custom 1450!!! Thank you Steve and Old Glory for being a HUGE part in this great experience! "
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| By: Kelley Bowie,MD |
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"I took the Rider's Edge course and immediately felt like one of the family at Old Glory. The entire staff at Old Glory is dedicated to making you feel at home with them and welcoming you to the joy of riding - from Anna who signed me up for the course, to Steve who patiently helped me pick out my first bike. Even the service manager, Carlos, who had met me only once, remembered that I was taking the course each time I came into the dealership and would ask how things were going. I feel that I'm a better rider for learning on the Buell Blasts in the Rider's Edge course - but more importantly I have a new family of friends at Old Glory. Thanks guys!!!!"
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| By: Anonymous Odenton,MD |
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"Steve:
Thanks so much for the thank you and good holiday wishes. I appreciate all your assistance throughout the process of purchasing my Dyna, it was an easy, smooth and fair deal, I doubt I would have gotten the same courtesy at any other local Harley Dealer. Meanwhile, whenever Patricia and I come into your shop, we are always greeted as if we are family, you and the other staff are most gracious, a business’s success depends on all of the qualities that everyone at Old Glory consistently shows and provides.
We helped the economy on our last visit, Patricia got me a new shield (quick release), we also got many gifts while there, including 3 or 4 new leather jackets and an array of other items. As always, Peggy and the other gal (sorry I forgot her name) there were most helpful, totally showered us with courtesy and professional service. We are now so totally spoiled, if we look or shop at any other local dealer we are always disappointed with the lack of professionalism and personal service that Old Glory has made us accustomed to.
Old Glory rocks!
Cobey
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| By: Cobey ,VA |
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"My husband and I have been to a lot of Harley-Davidson stores and not one of them compare to the kindness and care that we received when visiting the "Old Glory" Harley-Davidson. During our first visit (just to get merchandise), we found a bike that was perfect for me. We live in NC so we were not prepared to purchase the bike. After a week passed, we decided to go back to buy the bike because everyone was so helpful and friendly. We got up early on Saturday and drove through ice and snow just to buy the bike from the wonderful people at Old Glory. After 6 longs hours on the road, we arrived and we were greeted with such warmth of kindness. The purchase of my bike was the best experience we have ever received. They took us around to each department to see what they had to offer. The service department guys went over and beyond to help make sure the bike was secured for our trip back - not to mention they installed the lojack system in such short notice. The snow was sticking to the roads and getting really messy but yet everyone was still working hard to make sure we had what we needed before getting back on the road to NC. All I have to say is it was totally worth the 12 hour drive in one day to be greeted with such kindness. And because of this, our son is going there to buy his bike. I would just like to say Thank you to everyone for the best experience ever. You all deserve the highest award ever."
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| By: Hazelle Hope Mills,NC |
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"I live 300 miles from the Old Glory Harley Davidson dealership. I was a little apprehensive buying a bike online but the model I was looking for was located in Laurel Md. Tim Rigney and Dave Thomas managed my experience first from a long distance and then in person. They were professional and helpful and I would recommend them and the rest of their team to anyone. Buy your next bike at Old Glory!"
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| By: Tony Endwell,NY |
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"The Old Glory Staff is the best dealership people that I've ever dealt with! I look forward to a future of great service!"
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| By: Austin Balt,MD |
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"Rick and Dave took real good care of me helped out in all parts of bike. love the bike Kick ass man"
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| By: Dwayne Harwood,MD |
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"There is not enough space to tell my whole experience.
It has been great since the day Steve Corbett sold me my 2008 Dyna SuperGlide.
That day I became part of the Old Glory family. Everyone there goes out of their way to make sure you get what you need.
On September 29,2009 the rear wheel bearings blew out. I was in front of a neighbor's house at 6:58 pm. He had OG's number on his phone. I got Brittany and asked if they could stay open five or ten minutes late - she said yes. It actually was abvout 7:20 pm when I got there. They were waiting and I got the bike in that evening.
The service department took their time to check out everything and I got the bike back last night October 7, 2009.
Thank you very much! I wouldn't buy a bike or have it serviced by any other dealer!
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| By: John Laurel,MD |
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"There's no better place to buy a motorcycle than Old Glory Harley-Davidson and there's no better salesman than Steve Corbett! We were treated with respect and never pressured. We would highly recommend everything about Old Glory--all departments and the entire staff! You rock!"
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| By: Paul & Cassie Odenton,MD |
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"I began my purchase from Iraq. I spoke with Tim Rigney from beginning to end and he was constantly on top of his game. When I finally made it into the dealership for the purchase. He had the exact bike I had dreamed of, right model, year, color. Amazing service and great people I will be a return customer for sure. Thanks Old Glory! Rob"
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| By: Robert Upper Marlboro,MD |
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"I recently purchased a Buell xb12ss from Old Glory , I didnt buy the most expencive bike in the showroom but from the time i walked in the door till the time i walked out you would have thought i did. From Rick in sales to Dave in finance , everyone there at Old Glory was top notch and very helpful . I have been in alot of motorcycle dealers and shopped around , and it seemed like I was bothering people at these other places . Well not here the personel really made the effort to make you feel like your family and to me thats key. Thank you to everyone there. Customer, for life.
Rob C"
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| By: Robert edgewatter,MD |
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"I was referred to Old Glory HD by a friend who shops there frequently. The dealership took care of me, even after some concerns were raised. I would recommend them to all of my friends because of their service to their customers, and the selection of their bikes......."
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| By: Gary Baltimore,MD |
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"Great job on my latest Experience to the staff. You all are wonderful."
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| By: Tim Bladensburg,MD |
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"I didn't buy my 2000 Road King at Old Glory but I WILL ONLY take to OLD GLORY for service. Thanks Britt, Carlos, Tom,Russell and my MAIN MAN WADE !! The most methodical, Do it right the first time mechanic in MD baby! AND IF YOU DON'T HAVE (ESP) THE EXTENDED SERVICE PLAN WARRANTY..YOU NEED TO GET IT NOW... I just saved over $1,000.00 on Induction Module ... The warranty has paid for itself! Letz Ride, Cliff"
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| By: Clifford Upper Marlboro,MD |
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"I want to start by saying that I live near Fort Washington HD and I travel over 20 miles to come to Old Glory (OGHD) to get my 200a Anniversay Street Glide service. The folks at OGHD treats me like I am part of their family and I only wished that I had purchased my bike from them. Love you guys and thanks for taking my bike for service on 8/8/09 for my trip to New Orleans,LA on 8/16/09."
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| By: Donald Temple Hills,MD |
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"What a great experiance. Dave Thomas has a love for the product that shows. Sparkey (?), I think Jason, in parts took his time to discuss all the options available. "
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| By: Martin Potomac,MD |
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"#1 Dealership and thanks to Steve Corbett I will be back for all my Harley needs."
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| By: Douglas Harwood ,MD |
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" I started with the Rider's Edge course to avoid dealing with the MVA, but the class was so much more than I expected. I would recommend that every new rider take the course. Dave Thomas took excellent care of me from the first time I was on the showroom floor. The entire staff was pleasant and helpful throughout my buying experience. If you are looking for a Harley, come experience the Old Glory treatment. I'm sure you will get the same level of service that I received."
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| By: Doug Ellicott City,MD |
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"Came in just to look around and think about the possibilities of trading up. Drove out on a new Classic. This was partially a result of the entire staff making us feel like a part of the family. Especially want to thank Steve and Dave in sales, two great guys with lots of experience and good guidance.
THANKS a bunch"
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| By: Paul Port Republic,MD |
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"Guys I just wanted to say that Old Glory is the best dealership on the east coast. I recently bought a pre-owned Road King Custom. The entire experience was absolutely first class. Steve Corbett is one of the most knowledgeable salesmen I have ever met. Everyone I met there, in all departments made me feel like I had become part of the Old Glory family. What a great experience!!! "
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| By: Ed Severn,MD |
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"The folks at Old Glory are truly first class. They made my purchase easy and were more then helpful throughout the entire deal. Thank you very much to everyone who helped me. I truly feel like part of the family now."
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| By: Shawn Bowie,MD |
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"You reciently did work on my Bike and I just wanted to thank all the staff at OldGlory HD for a GREAT EXPERIENCE!"
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| By: Tim Bladensburg,MD |
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"Our salesman ,Mr Terry Sutton Was great with us, Mr Brad Jordan deliver our bike to our home ,Mr Sutton set that up for us 'we dont have our bike License 'yet,but we are takeing the riders class on 7 - 9 -09 Mr Sutton made us fell so at ease and he was so patient with us 'My husband got a tee shirt, I did not so that ok maybe I'll get on in the mail 'Im telling
every one to come see Mr Sutton and Brad Jordon we are very happy with our new ultra classic HD bike again thank you Terry & Brad 'we'll see you all later .
Evelyn & Anthony Lancaster "
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| By: Anthony Capital Heights,MD |
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"As a law enforcement officer, I was interested in purchasing a Peace Officer Special. For about eight months I visited half a dozen H-D dealerships in PA, MD and VA. OGHD beat all other dealerships by nearly 2K. Damn impressive, admirable and in concert with their mission statement and dedication to law enforcement, fire fighters and service men and women.
I've talked with a number of sales personnel at H-D dealerships, but never had a better experience than I did with Terry Sutton. Terry was low key, very knowledgable and made me feel at ease throughout the entire buying process. He still takes my calls, providing bits of valuable information that I never considered. Terry you are the best and I appreciate all of your help. But the assistance to customers dosen't stop with the sales staff.
The finance manager was extremely professional and still remembered me a month later when I stopped by to browse. Jason in parts went out of his way to get an accessory from another location to have it for me when I picked up the bike. Also, without directly asking, Tim ordered a part at no charge which should have been on the bike, but was not included by mistake. A small gesture in some people's view but I viewed it as OGHD taking care of their customers, doing the "right thing" and living up to the high standards that the owners have set for the dealership.
I may live more than 50 miles away, but I will always do business with OGHD because I feel like a member of that family when I walk through the doors. All you guys are the best, and have a customer for life."
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| By: Ray Frederick,MD |
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"My experience at Old Glory this past Friday and Saturday (June 19th and 20th) was OUTSTANDING. The entire team went above and beyond in getting me what I wanted, working with me on the right deal, and treating me like I was the most important person in the place while I was there.
Everything was explained to me in detail, choices offered and terms in plain english. Clearly, everyone there cares and listens, I have to say this again, EVERYONE THERE CARES AND LISTENS!, Wow, how is that possible in this day and age of everything being about "me".
I am now lifelong customer of Old Glory HD. What great people, what a great place!
My thanks and compliments
Cobey Kuff"
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| By: Cobey Silver Spring,MD |
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"Bought a Dyna off the floor after talking with Steve Corbett. He's a very cool, knowledgeable guy, pointed out some thing I had not thought about. I highly recommend him. The entire process took a little long, the dealership was hosting an event and it was pretty chaotic, but overall a great experience. "
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| By: Jon Severn,MD |
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"Good day, I want to say that I went all over Maryland this spring looking at all sorts of motorcycles. I decided on Harley Davidson and through the dealer locator on the web found Old Glory HD. When I came in Terry Sutton helped me. He spent a great deal of time showing and explaining the different Harley Davidson motorcycle families to me. I had thought I decided on a 2009 Electra Glide Std. but changed my mind and got a FLSTF Fat Boy. Through the entire process all members of the staff were helpful and very informative. I know that I got the best ride for me because of the help I recieved from the staff at your dealeship. I am looking foreward to getting my bike serviced there. Over all a great experience! keep up the good work. Thank you, Ed."
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| By: Ed Glen Burnie,MD |
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"Steve C. is a great 'consultant', if you are unsure of what exactly you are looking for, Steve is your guy. He is knowledgeable and straightforward. He will help you find the bike that fits you best. No pressure, no games. If you want a bike, Steve C. is the guy to see."
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| By: Jon Severn,MD |
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"Old Glory is the most down to earth dealer with "real" people that make you feel like family. Always a pleasure to visit. Steve Corbett, YOU ARE THE BEST!! I would recomend very highly to everyone. Keep up the great work!"
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| By: Robin Mechanicsville,MD |
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"My buying experience at Old Glory can be summed up in one word: FANTASTIC! My salesman, Terry Sutton, with his patience, knowledge, and freindly demeanor, was extremely helpful throughout the buying process. The financing staff did their utmost to ensure that I received the best financing available, as well as the best insurance rate. The personnel in the other departments are also extremely helpful and personable - top notch service throughout! My wife, who has fallen madly in love with Old Glory's apparel department, is now considering the purchase of a new Harley for herself. She has recently signed-up for Old Glory's rider training course, and upon completion, will be in the market for a new bike. Rest assured that when the time comes to buy her that bike, we will be buying it from Terry at Old Glory..."
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| By: Donald Glen Burnie,MD |
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"I would like very much for the owner of Old Glory Harly-Davidson to read this e-mail. My wife and I were traveling back to New York State from the state of Florida on April 29,2009, with a 25ft boat in tow. At approximately 6:30 pm we experienced bearing problems on our boat trailer near Laurel, MD and pulled off the nearest exit. Immediately upon pulling off the exit we spotted Old Glory Harley-Davidson and pulled in with a trailer wheel that was smoking. We were both exhausted from a long day on the road and we had 2 of our pets in the truck with us. We were in desperate need of some help.
Despite the fact that the Harley Dealership closed at 7pm, the service mananger , Carlos Riley and another employee ( Danny) advised that they would be happy to help me and my wife out.
I have to tell you that these guys were incredible. They dropped what they were doing and immediately began addressing my issue. Before I knew it they had both of the suspect trailer wheels off and they pulled and examined the bearings on both wheels. They discovered that the bearings were fine and that I had over-greased them, causing some grease to exit a rear seal and drip on the brake assembly, causing it to smoke. They re-packed both bearings, reassembled both wheels and assured me that we should be all set to get back to NY. These guys spent well over an hour working on my trailer, after the dealership had closed for the day. When they were done, I asked them what I owed them and they said "NOTHING" we are "happy to help you out". I could not believe what I was hearing , especially in this day and age when everyone is trying to get a dime off of all of us. I insisted on paying them and they insisted that they did not want any money. In fact one of the guys said " your wife and you have had a long, trying day, take the money and take your wife out to dinner" We left the dealership, proceeded to a hotel and got up early the next day and completed our journey to upstate NY. They did a great job on the trailer as the bearings ran cool for the rest of the trip. I cannot thank Carlos and Danny enough for the wonderful service that they gave my wife and I in a time of need. They are both CLASS ACTS and if I had to buy a Harley, I got to tell you I wouldn't hesitate to do business with Old Glory Harley-Davidson. If they treated a couple of strangers this good, I can imagine how well they take care of thier customers.
Please feel free to use this e-mail in any way you wish, as folks should know what a classy operation Old Glory is. Many many thanks to Carlos and Danny. I only hope someone returns the favor to you guys if you are ever in a situation like my wife and I were in the evening you helped us out. Your are the best...JOE GRECO Hague, New York"
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| By: Joe Hague,NY |
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"All,
The sales team at Old Glory HD is intense and passionate about what they do. My salesman "Dave Thomas" went above and beyond in customer service. Not only did he get me a great deal on a bike, but he picked me up and dropped me off at the metro, as I am a D.C. resident. After we signed off on my new bike, he welcomed me into the family by taking me out for a drink and a bite to eat. I am proud of my purchase and would recommend them highly."
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| By: Kenneth Washington,DC |
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"In my travels I have stopped by many H/D dealerships and I have always enjoyed Old Glory the most. The atmosphere and the staff have always left me with a good feeling. I am still on the fence about selling my metric and buying my first Harley, but if/when I do, it will be Old Glory where I make the purchase and Dave Sherman who I purchase the bike from. "
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| By: David Fulton,MD |
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"David Thomas took his time to explane the models of all the Harley Davidson's. I truly felt as part of the Harley Davidson, family with David. He has earned my respect & business. f.h."
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| By: Anonymous Burtonsville,MD |
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I think that overall Old Glory is a great representative of the Harley way. From the moment you walk in the door you are made to feel welcome. When you come in the door you are greeted with a smile. Although we enjoy all aspects of the dealership (parts, service and sales) I really love the motor clothes department. Peggy has made shopping for new clothes for the bike a wonderful experience. She always knows exactly what you are looking for and is willing to help you find it. Sometimes you don't even know you want.... but she will find it anyway!!! (Peggy could see ice to an Eskimo!) She truly makes each visit to OG a memorable experience- she makes you feel like family. I want to personally thank her for a fantastic fashion show on March 14. All of us who participated had a blast and those who watched had an incredible time as well. I can't wait until next year!!!
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| By: Lisa Laurel,MD |
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"Steve Corbitt was fantastic.The first bike i was interested in sold. I came back with my wife and Steve made us feel very comfortable.He should be commended on his ability to communicate well to first time buyer;s. "
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| By: Bret Davidsonville,MD |
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"Terry Sutton and the group at old glory go out of there way to help in anyway they can, Thanks guys for all you do and for the enjoyment I have on my 06 glide."
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| By: ed laurel,MD |
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"I've owned 5 hogs, been a director of HOG in the south and set up a first in the state Muscular Dystrophy rally so I've had some experience with HD. The Laurel shop is the finest shop I've ever dealt with! Period. Terry Sutton is an easy going, no pressure sales rep that listens to you. That's hard to find these days. Old Glory has built themselves a great reputation with their riders. I'll send all my rider friends to Old Glory."
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| By: Chris Severn,MD |
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"I WANT TO THANK YOU FOR HAVING THE BEST STORE THAT I HAVE EVER BEEN IN AND IVE BEEN TO 46 STATES AND AT LEAST THAT MANY HARLEY STORE BUT THE WAY I WAS TREATED EVER TIME I COME IN TO SHOP FOR CLOTHING IS THE BEST ALL THE STAFF ARE GREAT AND 1 PERSON I CONSIDER THE BEST IVE SEEN AND LOOK FOR IS A SALES PERSON NAMED TAMMY ALWAYS A SMILE AND HELPS ME FIND WHAT I NEED AND SOMETIME THINGS I DIDNT KNOW I NEEDED. I DIDNT SEE HER LAST TIME I WAS IN BUT I HOPE TO SEE HER AND YOUR GREAT STAFF AGAIN. THANK YOU "
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| By: Anonymous arlington ,VA |
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"This was my first experience with motorcycles and from my driving lessons to the purchase of my bike this has been a great experience. Everyone at Old Glory had a hand at making this happen. When you walk into Old Glory you are not just a customer, you are treated like family! This is a top notch outfit and I would, and have, recommended my brother and sister riders to stop by. Ride Free! "
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| By: Daniel Halethorpe,MD |
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"Terry Sutton was very helpful in Sales, took the initiative to contact me quickly when a special bike I was looking for came along. The sale was done very smoothly and Terry walked me through all the details on the sale and bike specs (much more than the salesman on the last Harley I bought a year ago). I also got a fair price as well as trade-in value.
I marked down the service department a bit because they were really slow in getting the accessories set up - more than 3 hours to install a sissy bar plate and move the direction signals. They may have been short handed that day and I did buy off the street but the original time estimate was about half that. However, the work was done properly. "
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| By: Anonymous Damascus,MD |
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"I normally distrust salesmen/salesladies and the whole hassle of being told one thing, and having it turn into something entirely different. We've all been here at least once in our lifetime. Not so two weeks ago. And you know where this is going. On the last Saturday of November, I took delivery of my brand new 09 Dyna Super Glide. My first, off the showroom floor, brand new, code numbers still on the tires, 11 miles on the speedo, smelling new
bike in over 25 years. Not only am I totally happy with the bike; I'm even more happy with the experience, and the friendliness that my wife and I received in going thru the necessary steps in makiing this purchase. My sincere thanks to everyone from (well known) Steve Corbett in sales to Margaret in parts, and the others throughout the dealership who made this a very memorable experience to say the least. And Steve........you were right friend, the little gift has arrived and is way better than the fruit basket I thought it might be! I will always return "home"
whenever I need service, parts, camaraderie, or just a smoke out back on the loading dock with ya Steve. You folks are the best. See you all soon, ride safe to each and everyone of you. Nuff said.....I'm outta here.
Butch (and Laura)!
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| By: Butch and Laura Prince Frederick,MD |
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"I bought my 2000 Road King from another local dealer but I will now ONLY go to OLD GLORY for service for two reasons. The first is "Uncle" ( read your manual) Russell in service along with Carlos and the crew and second because of the way you get treated there. Even the facilities manager Michal G gets in on GREAT customer service. EVERYBODY treats you nice. (Thanks again Peggy) I even joined the HOG chapter. And I live closer to two other dealerships than OLD GLORY. Steve you have put together an AWESOME team and concept. Keep up the GREAT customer experience. Cliff :>)"
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| By: Cliff Upper Marlboro, ,MD |
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"I was looking for a 2009 Ultra Redhot Sunglow. I had been to another dealer and got a price and trade-in on my present bike. When we walked in we were greeted by Terry and asked if he could help us. There were no Ultra Redhot sunglows on the floor, so I asked if they had any. Terry checked and said there was one in the crate. He asked if he could get me a price and have mine appraised. This was indeed the best experience I have ever had buying any vehicle. Terry and everyone at the dealership were an absolute pleasure to work with. all of this was on a Wednesday. That Saturday we took delivery of "RUBY" 2009 Ultra Classic in RedHot Sunglow. Then to my surprise about 2 weeks later, We recieved a plaque in the mail with our bike sitting in front of Old Glory,signed by Terry & Steve.
This is something that I never expected but am very proud of. Thank you all so much. We will be back.
Art & Maryann Davis"
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| By: Art & Maryann Millington,MD |
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"Terry,
Thanks for the Birthday wish. You and Old Glory have really impressed the wife and I. We have never experienced this level of care and appreciation from any other Harley dealership. It's enjoyable to know we're just not someone coming to buy a bike and then forgotten about. You guys are the best from what we've seen from other dealerships.
Tanya and I were in there today to order her new boots and received great service from the apparel department. Your shop has their "sh*t" together!! It's nice to see that from a dealership.
Thanks again for the Bday wish and the awesome service!!
Please forward this to Steve so he can see what we think of his dealership. He'll be proud of the level of service you guys provide.
Thanks again,
Chris & Tanya (08 FatBoy)
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| By: Chris & Tanya ,MD |
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"My purchase experience was as expected except for Tracey,he was exceptional in his role and is very enjoyable to work with. The defining difference for the dealership and the people there was the day after I picked up my FLHTCU,I noticed an unusual idle and an indicator light when we were starting a day ride. I called OGHD and Brittany said bring it on by they would be waiting. They checked it out and soon were elbow deep in the dash. Two hours later it wasn't looking good for the ride, Bob Supler came by and told me he was preparing another bike for my wife and I so we could enjoy the November day and still get a ride in instead of hanging around the dealership, That was a surprise! Just then Fred burst through the door and excitedly(for him) asked if we had left yet. Needless to say that got my attention to see what they had found that had eluded them for a couple of hours. The problem was easily fixed in 2 minutes and shortly after we were on our way.We left OGHD and still made 250 miles that day on our new bike. Many thanks to Donnie, Fred, Brittany, Bob,Tom,Tracey and all the others there who took the time and made the effort to make this day turn out as good as it did. "
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| By: Chris Burtonsville,MD |
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"Steve Corbett is an awesome consultant. He spent every minute necessary to ensure that I knew everything I needed to select the right ride for me. He never pressured me, made me feel rushed, or anything like that. He walked me through the entire process and made me feel welcome to the family. 5 stars for Steve and Old Glory!!!"
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| By: Vincent Severn,MD |
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"This is indeed the Best dealership, the staff is super, sales is great, service the best. Steve the owner goes out of his way for customers, he doesn't just talk he participates in most events and rides.He has come to be the back bone of the Laurel community. "
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| By: Jim Laurel,MD |
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"I absolutely love my 2008 XL1200 Nightster. Steve Corbett was great to work with, he was extremely patient and made the whole experience painless. I always heard people say riding a Harley was awesome, now I know what they were talking about. "
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| By: Robin Laurel,MD |
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"when i first walked into the dealership, i was greeted with friendly smiles from everyone. the staff in sales helped me find what i wanted. of all the other dealerships i've been to, this dealership is the best. keep up the great work!"
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| By: kara damascus,MD |
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"I had a recall on my 2007 883L, I went in on a Saturday and the guys in the service department did the work on my bike that day. I was the last bike in for service I want to thank the guys for their great service.
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| By: Mindy Beltsville,MD |
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"I took delivery on a 105th Anniversary, Dyna Super Glide Custom last night. However, my story begins 1 year ago when I purchased a 2007 Sportster XL1200L from Old Glory H-D. To make a long story short, I had more than the usual share of problems with it. Everyone at Old Glory, including Steve Scalia (the owner), said they never have seen a Sportser with the number of problems mine had. I have to tell you, that Old Glory took care of every problem and it never cost me a dime, only time and frustration, which they tried to keep to a minimum. It got to the point where Steve Scalia called me at home and asked for one more chance to make the bike right, but if they couldn't he would see to it that I got a bike that runs without problems. Well, last night he and everybody else at Old Glory made good on that promise. They worked out a trade in on my Sporty for the Super Glide and all I can say is, it was a great deal. I've never run into a business that has treated me like family, like these guys have. I never had to get hot under the collar. Carlos Riley (Svc. Mgr.), and Steve, and Bob Supler (General Mgr.) all went out of their way to make things right. Thank you from the bottom of my heart. -- Dave Sherman"
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| By: David Silver Spring,MD |
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"Personally, I feel at home, fact is that of all the dealers I've been to in the area...Rockville HD, Frederick HD, Elckridge HD, I've not experienced a too friendly atmosphere. But your dealership has been the right fit. Not only have I noticed but mostly all of my friends and fellow riders agree. ( Black and Latino Brothers & Sistas)Thanks "
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| By: Bill burtonsville,MD |
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"Well, guys, here we are again. Once again our experience with our wonderful dealership is awesome. We traded in two bikes to get our 2008 lowrider, which Tricia will be riding. She fell in love with it a few months ago but that one was sold. One day we walked into the dealer and before we got to far into the dealer we had been pulled aside and said "We have something for you!!!" And there it was. The beautiful black and orange lowrider. Within a day we had decided we had to have it and with Bob agreeing to trade in his Softail, we got the bike. We love you guys and tell everyone about you. Of course we will see you soon!!! Thanks, Bob, Terry, Tim and everyone there at Old Glory!!"
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| By: Tricia and Bob bowie,MD |
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"I bought my first Harley Davidson at Old Glory three weeks ago... Special thanks to Dave Thomas in sales, not once did he push to try and sell me anything, instead we spent more time getting to know each other and him answering questions I had. This personal attention is the reason Old Glory stands above their peers!"
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| By: Anonymous Crofton,MD |
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"I received my third Harley very recently which is an Electra Ultra Classic 2008 model. A friend of mine who lived in Washington told me about the Old glory store. I contacted Anthony and since then I order very often parts and accesoires for export to Europe. It works perfectly. Thank you for your very efficient shipping service and a special thanks to Anthony Moskunas to have organised the shipping for me.
As soon as I will visit Washington I will come to you.
See you on the road."
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| By: Olivier Luxembourg (EUROPE),XX |
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"I recently placed and order for parts for my Harley , I had contacted other Harley shops in the area which to say the least agitated me in the responses I was getting towards obtaining the parts that I wanted . Upon calling Old Glory, Tony understanding of my need and what I was trying to accomplish for my bike as well as his polite manner and easy goingness allowed me to place my order and get on with my day without any stress or worry or me missing anytime to ride. I appreciate his quick response, knowledge and service he gave to me and I will be a loyal customer as a result.
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| By: Anonymous Upper Marlboro,MD |
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" Having been a rider for over 30 years it finally happened last spring. My new Streetglide got crushed in an unaviodable accident. I heard about a killer new HD dealership In MD. Friends put me in contack with Steve, Ryan and Tony Vanschoor to help me put her back together. Tony helped me pick all the right parts and some new ones as well. Within a few weeks and after hours of work, emails and phone calls my bike was better than new in every way. These folks went so far out of their way to help me its unbelieveable. This year I wanted to add a detachable tour pack. Who did I call. Thats right Tony at Old Glory! Parts are on the way and the level of service is well beyond any NC dealership I have dealt with. Thank you all so much. There are a lot of HD dealerships between North Carolina and Maryland. I wouldnt use any other!!!"
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| By: Eric Charlotte,NC |
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"I would like to take this opportunity to sincerely thank the entire staff at Old Glory. Steve Corbett was the best sales person that I have ever had the pleasure to do business with. The ordering process was an extremely long one due to unexpected circumstances at the Harley Plant. Throughout the waiting period Steve continually reassured me that the wait would be well worth it, and he was not wrong at all. I had the privelage of purchasing the second Rocker-C sold at Old Glory at I am happy to say that the wait was definately well worth it. While waiting, I persuaded my Father in-law into using Steve as his sale person, he too then purchased a new Harley. I will continue to spread the word about the endless customer service that I have recieved since being introduced to Old Glory and I encourage anyone interested in Harley Davidson to not waste their time with any other dealership in the area.
Thanks Old Glory, and Special Thanks to Steve Corbett for making my experience an excellent one.
Sincerely,
Bruce Lyons "
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| By: Bruce Prince Frederick,MD |
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"I had an unfortunate slip and fall approx 2 weeks ago on my way in for a quick service. Damages were exceeding 9K and Daytona was fast approaching. I called today spoke with Russell and Carlos in Service and all the parts are in, even the painted parts, unheard of on a Screaming Eagle!
I would like to thank my boys in service Russell, Jason and especially Carlos for getting my 08 SEUC ready for the daytona run.
You are a class act!
Trace"
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| By: Trace Springdale,MD |
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"In many years I have not seen an organization that is a family and treats customers like family as well. Carlos and the whole Service department are a credit to the American Brand. Thank you all for restoring my 2003 Aniversary Road King and thanks for your continued support, as a Veteran I really appreciate it. Nam Knight Preacher"
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| By: Bill Owings,MD |
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"From the day my fiance and i saw the vendor stand at the Main Street Festival i told her i wanted to go to the dealership and look at a few bikes.From the first step inside,we were treated like the sales people knew us and that impressed me with the kind of sales personel this place has.SOOOOO,after about a year of deciding on what kind of bike I (We )wanted,Steve Corbet (in Sales) hooked me up with one. A 2003 XLH 1200 Sportster which i liked,as did my fiance. The bike was and is the right size for the both of us as well as A FEW extras on it that makes the bike look DAMN GOOD.and so after the first day of seeing it, my fiance(Teresa) and i decided this is the bike for us.With the help of Jennifer in finance we decided to go ahead and buy the bike and We are very happy with the whole sales deal that i have told everyone i meet , if they want a harley, go to OLD GLORY in Laurel for the nicest sales people and for the BEST prices i have seen for a new or used H-D.Thank you all for a good deal on the bike my fiance and i bought for your dealership. KEEP UP THE GOOD WORK !!!"
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| By: chuck laurel,MD |
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"Steve in sales was excellent to wirk with! All staff was very attentive to my wants and needs, and answered my questions without fail! Top notch dealership, even when buying used!"
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| By: Marty Gaithersburg,MD |
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"Love the service I recieved at old Glory the staff is out standing."
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| By: AARON Upper Marlboro ,MD |
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"Have you ever had an experience you just can't believe? Well, I had just that experience this week at Old Glory HD. I have not had a bike for more than 25 years. Needless to say in that time period alot has changed. I met Dave Thomas, Sales Consultant on Saturday. Once he understood my situation, he spent the next two hours, working his way around the showroom floor explaining the differences between each family and model motorcycle in the store. I learned more in those two hours about the entire line of Harley bikes than I had learned over the last year making over a dozen visits to the local dealership in my area. To my disbelief, not one time during the discussion did he ever try to actually sell me a bike. His only objective was to make sure that I understood the features and differences between each of the bikes and that I select the bike that was best for me. Dave's professionialism and passion for Harley motorcycles was exceptional. A few days later (Tuesday)I returned and bought the bike of my dreams. Since the weather way pretty good on Wednesday, I wanted to take deliver and ride the bike home. Problem: Dave's day off is Wednesday. No Problem: He said he would come in on his day off to delivery the bike (unbelievable). Dave went out of his way to make my experience the best. Dave and the rest of the staff (Tracy,Nick,Russell,Jason,Tim,Bob,I'm sure I've missed someone) at Old Glory have made this experience great. I believe it was Ashley who drove to another dealership (on her own time) to pickup a helmet for my son, (who also purchased a bike)when the helmet he wanted was not in stock. Talk about going above and beyond the call of duty for your customers. They all are the GREATEST!!! "
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| By: Bill Baltimore,MD |
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"I had a great overall experience. Everyone from our salesman Dave Thomas, who was so helpful, to the young lady at the merchandise counter was extremely friendly and willing to answer any questions I had. I’d like to thank the young lady at the merchandise counter who drove to Annapolis Harley on her way to work so that she could pick up a helmet for me. Old Glory sold out of the size I needed and I planned on picking up my bike the next day, way to soon for UPS to deliver it. Knowing my circumstances she offered to stop on her way to work the next morning so I’d have it that afternoon. You won’t get service like this anywhere else. Thanks to everyone at the dealership. "
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| By: Paul Baltimore,MD |
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"I love your dealership. I have nothing but good things to say about you guys. Your service department is top notch. Carlos in service does an unbelievable job. Fred is a huge asset to your business. He will not only tell you what was wrong, but he will show you and explain why things went bad. I live over an hour from you and pass at least two other dealerships to get to yours. The people at your dealership remember that little thing a lot of other dealership forget,Customer service. Keep up the good work, Smitty "
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| By: Anonymous Myersville,MD |
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"A very professional staff here, friendly and certainly knowlegable in their areas, give excellent product info and make good recomendations. Thats exactly what a retail store needs to keep customers from doing mail-order, you get the experience and knowledge for those few extra bucks.
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| By: Bruce La Plata,MD |
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""Been there and done that" as they say, but in my 41 years on bikes and 25 on Harleys, Old Glory really shines. Old fashioned personal service with modern tech to help the process. I always feel like someone speecial when I come in to see you. Works for me !!!! Dave Thomas in sales (I think he's the really old guy) and Tony in parts both really kick butt. Did I say I pass 3 closer dealers to shop at Old GLory ? And, oh, I even used to work at one of them. Great job guys, keep it up!"
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| By: Anonymous ,XX |
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"I have had some mechanical issues with my 2008 SEUC
Your Service dept made my deadline as promised.
jason in parts has always taken good care of me with my purchases.
the bikes don't make a great dealership, it's the employees!"
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| By: Tracy Sprindale,MD |
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" About a week ago I approached Jason Sparkman in your parts department in regard to a battery that had gone dead on me. I had purchased the battery there in the mid-summer. I want to take this opportunity to let you know I am extremely pleased with the level of professionalism and "follow-thru" Jason gave me. Your newly opened location has impressed me since day one. ONE
more bike is in the works for this 61 year old guy with 200,000 street miles in 44 years of riding...........and
I promise you your dealership will get first crack at that sale.
thanks............Richard T. Speath"
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| By: Richard Hanover,MD |
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"Had my 2006 Street Glide in for service, I bought the bike used and wanted all the sheet metal switched over to 2007 Black Pearl since the Vivid Black that was on the bike was not taken care of by the previous owner. Russ and Tom really took care of me and went the extra mile to get my ride looking like a brand new bike! These guys are great and customer service is there number 1 priority. Thanks Old Glory for showing me that you dealership is first rate and I have more choices on where to go when I need service!"
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| By: James Laurel,MD |
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"IF YOU WANT TO PURCHASE A HARLEY''IS BUT ONE PLACE TO GO''AND THAT PLACE IS,,,, OLDGLORY,,,,,,ON A 1 TO 10 OLDGLORY WILL BE 110'''THIS PLACE IS OVER THE TOP''''''WENT TO 4 DEALERS''I WENT 86 MILES TO GET THE BEST;;;;AND THAT'S ONE WAY'' I WAS IMPRESSED''''SERVICE AND TRACY WENT OUT OF THER WAY TO SAY'' TO TAKE CARE OF ME'''''AND I DID GO TO THE 1ST RIDERS EDGE CLASS''THATS THE WAY TO GO'''''TOP NOTCH ALL THE WAY'''THANK'S TO ALL OF YOU''''''''AL HODGE''SOUTHERN MARYLAND'''"
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| By: AL MECHINCSVILLE,MD |
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"I can't say enough about the guys here at OLD GLORY HD.
I can see their dedication to each other, and to their customers and to the Harley Davidson name. They have answered all my questions and then some.
They treat everyone coming through their doors like family. They greeted me with the warmest (even goofy) smiles from the very first day I met them. I have been riding with the group since my first ride to York PA and I've been hooked. I have worked miracles in my life so that I can make it to the events, rides or outings and my drive from Springfield VA is so worth the effort to chat, ride and hang out with you guys
Keep it up !!!
Huggs and Kisses
Sydni"
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| By: Sydni Springfield,VA |
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"Steve Corbitt did a wonderful job of providing us with information on the different models and helped "fit me" to the perfect bike, a 2008 FLSTN, "The Black Pearl". A huge thanks to Tracy in the Design Department, Jason in parts, and Jennifer and Katie in finance for making our purchase a wonderful and enjoyable experience.
Steve, we'll be back for the Dresser in late December!!
"
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| By: Noreen Frederick,MD |
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"Went in to get a replacement tail light and the customer service was just great. Will def be doing more shopping at your store."
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| By: Oscar Washington,DC |
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"The entire Harley-Davidson experence!!! everything you could ever imagine from awesome sales rep to top notch profesional knowledge on everything you could want from motorcycles to stickers Old Glory H-D Thanks from the bottom of my gas tank..."
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| By: Eric Andrews, AFB. MD,MD |
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"Have always been greated with a smile and a hello. No high pressure sales. Can talk to the salesmen and employees without having a new bike driven down my throat. Very nice down to earth people. I have been to alot of harley dealers and even though i am not in the looking for a new harley now, (my 93 HD runs to good) i would definitely make Old Glory my first choice."
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| By: John Silver Spring,MD |
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"You guys(and gals) are the BEST! That's why you can't get rid of me and Ken...we're always hanging out there. Best local Chapter, too...I look forward to more rides like the one to Charlestown Racetrack. That was AWESOME! I LOVE my new FXST, and Ken is CRAZY if he thinks I'm gonna let him ride it! (just kidding, dear...)"
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| By: Betti Bowie,MD |
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"I just wanted to thank you guys for a wonderful ride yesterday. The sign in was orderly and or course I believe it went very smooth. I just wanted to thank Steve and all the staff there at Old Glory for coming in early on a Sunday to make this happen. Everyone was smiling and laughing and once again it was wonderful. Tim, it was neat to ride next to you on the ride!!!! It was great to see some of you guys riding. Anyways, I just wanted to thank you guys and to tell you once again how wonderful ALL of you are. I will see you soon!!!!"
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| By: tricia bowie,MD |
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"I've been on Harley's for decades. This is by far the best dealer I've ever done business with. I've had my bike in for (unscheduled) Saturday morning work, and it was done quickly, cleanly and - most importantly - right! I also like their rewards program.
My next H-D bike purchase will be from these guys. A 5-Star dealer!
Dave Lewis
President
Free State Chapter
Nam Knights of America MC"
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| By: David Chevy Chase,MD |
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"From the second I walked in the door, I was treated like a member of the family. When I attended my first event at Old Glory (The COPS Ride), I asked Tracy if I was going to get the chance to meet the owner. Tracy pointed to a guy cutting the grass at the dealership and said, as soon as he's done He'll be glad to meet you. At that minute I was sold on lifetime loyalty to Old Glory and there Family Atmosphere. "
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| By: Andrew Riverdale,MD |
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"These guys do what it takes to make it happen for a new Harley owner. Owning a Harley is a big deal for most people and I just want to thank the Staff at Old Glory for making it happen for me. I personnaly think you would be crazy to shop at any other dealer. I looked thru 5 other local dealers before Old Glory and Believe me I wont make that mistake again. Thanks Again Guys!"
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| By: John Laurel,MD |
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"straight-forward and extremely helpful. the best dealership around (and i travel a LOT!!). this was my second purchase, and by far the best! big thanx to sales rep terry sutton, bob in finance & tracy in customer relations. youse are a great bunch of guys to work with! "
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| By: Anonymous Columbia,MD |
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"In the world of getting good service for a Harley-Davidson, the mechanics here have impressed me. I had a service done on my '05 trike and put almost 500 miles on it the day after I picked it up. A problem that has been dogging me was correctly diagnosed and put my mind at ease that it was not a bigger deal than anticipated. The bike ran perfectly and could not have pleased me more. Thanks to Joe and the mechanic staff for their professionalism. "
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| By: Fred Glenn Dale,MD |
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"I was at the first annuel HOG meeting last night. It was the first HOG meeting I had ever been to. I was waiting on just the right dealership to come along to join a chapter. I am glad I waited. The ideas and leadership you have in place are awesome. I look forward to meeting new Harley riders and years of fun rides, gatherings and charity events. Thank you ALL, for all you are doing for the community and fellow HOG members. Ride safe and enjoy...."
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| By: Tim Laurel,MD |
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"I have to say I have been most impressed with Old Glory. The staff there is extremely friendly and helpful. I have to give special thanks to Nick Lasick for helping me pick out a theme for my bike. I bought so much over a spand of three days from him, on the Earn Your Strips scale I ended up with well over 10,000 points. But it was well spent and well worth it. Again thank you. Can't wait until my service appointment to transform my ride. I will be recommending Old Glory to all that decide to take their riding and buying experience to a new level.You have a loyal customer here."
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| By: Sean Elkridge,MD |
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Let me begin, that I will highly recommend oldglory to anyone who wants to purchase a Harley-Davidson Motorcycle. The folks at Oldglory are wonderful people. The customer service at Oldglory is excellent. I have been to a lot of stores in the country, but the customer-service at oldglory ranks amongst the best. I just bought a 2007 H.D. Fatboy. The people at oldglory made the transaction as smooth as possible. The folks at oldglory answered all my questios, with the greatest courtesy. I was given good and credible advise by the folks at Oldglory, with respect to the motorcycle I was buying. I will like to thank all the good folks at Oldglory, who made the purchase of my first H.D. motorcycle an enjoyable and pleasant experience. Oldglory for ever. Thanks.
Jide Otuyelu, Esq."
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| By: Jide bowie,MD |
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"Everyone is friendly and helpful. I am #19 of the fifty founding riders. They make sure I am included in all special events and are happy to see me every time I come in-I've recommended this dealership to all my friends!!!"
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| By: Gary Crownsville,MD |
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"Unlike many HD stores, your store was ful of the friendliest folks I've ever spoken with. EXTREMELY helpful and fun. You've also got great stock and your staff is smart and knows what needs knowin' on all the stuff on your floor.
Well done. I look forward to bringing my bike to y'all for everything in the future!"
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| By: David Baltimore,MD |
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"What can I say, but you guys made buying my first Harley easy and smooth. All the sales staff were great on all levels. I'll definatley be back for more.
Thanks"
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| By: David Silver Spring,MD |
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"The dealership is now where I go to get parts and service. Not only are you Courteous but extremely helpful. I called from work for parts inquiry and said I will try to stop by on my way home from the staff took all my info and input it in the computer so when I got there I only had to give my name they had the parts and info on the computer I was in and out in minutes. Have been to another dealership since my first visit and probably won’t. "
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| By: Anonymous Severn,MD |
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"If i was to purchase a bike from a harley dealership, this is the one i would do my buying from. You guys are friendly and curtious and most of all dont try to be pushy to make a sale. (THUMBS UP)I like that when it comes to buying something. Kepp up the good work and with that, you guys will sell more bikes"
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| By: Anonymous laurel,MD |
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"I love your set-up and the personnel are friendly. My only regret is that I can only purchase shirts and other things do you my misfortnate credit. If it was not so bad I would have me a fatboy!!!!!!!! I cannot wait until I get it clean"
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| By: Gary Bowie,MD |
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"Well,there were some obsticles at first,but everything got ironed out in the long run,Tim,Dave,Traci,Carlo's and last but DEFINETLY not least Kay wheatley,who by the way tells it like it is,(and thats a good thing),where all major contributing factors in the purchase of my bike,and yes don't let me forget about Bob, If you guys continue to put out the freindly warm inviting feeling that a person gets when he or she comes thru your door,you will continue to be very succesesful,but you guys have to continue to give the people that feeling,for not 6 months not 12 months but for as long as you are in business there,keep up the good work, all to many times HD dealerships seem to not care about the people after they walk out that door with their new bike thats why many HD dealerships have bad reps,don't let it happen to you guys...and Kay and Traci and all of the above mentioned are definetly Keepers...Thanks again Tony C"
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| By: Tony laurel,MD |
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"I'm always greated with a smile and treated nicely by everyone at Old Glory HD. Thanks for all the help and the new friendship. I Love the Bike! Safe Riding to all"
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| By: George Laurel,MD |
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"I finally got MY Harley Davidson. The whole experience with your dealership was GREAT. Thank you guys for everything."
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| By: Kenny Columbia,MD |
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"Two Bikes in Two weeks must be doing something right
1) 2007 883L
2) 2005 FLSTSC
Steve,Terry,K,Bob and the rest of the Staff GREAT JOB!!!!!!
Thanks"
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| By: Robert Bowie,MD |
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" Here is the "Birth" announcement that my wife sent all of our friends.
Here's our new baby, isn't she beautiful?!!!! Birth weight is way over 800 lbs, Easy delivery ..no labor pains. LOL. Delivered last week, but we left her at the dealership for the hmmmmm...... shell we say for a few "not necessary" but LUST after and have to have "little" extra's like the top of the line pipes . LOL Brought her home Friday, and proud to say she is very happy in her nursery. Just hate that "breaking" in period of 500 miles.LOL
The Dealership where she was "delivered" is "Old Glory" the new Harley store in Laurel, MD. This is one cool place, the promotion for the first 50 buyers is awesome, when the first 50 Harley buyers close the deal and are ready to bring there baby home they are presents with a flag of the state that joined the Union on that date. We got our Ohio flag (State entry #17). Then the day you bring your "baby" home you insert the flag on the wall of the first 50 states.. When all the first 50 states flag's have been placed on the wall, there will be a big blow out celebration for all the 50 buyers. And here we are placing our flag....note who is at the top of the ladder
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| By: Del & Rose Bowie,MD |
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"I would like to say "Thanks to everyone at Old Glory H-D for being so much like a Family to my Family Tricia,Erin and myself(Bob) You Guys are GREAT looking forward to when the time comes for our 3rd Harley to come from you"
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| By: Robert Bowie,MD |
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"i cant say it enough you guys are going all out with your events scheduled to the service you are providing to the local riders just had a service done on my 02 flhtci and also particapated in the poker run as well as attended your grand opening have had nothing but positive experiences keep up the great work and i look forward to many years of friendship"
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| By: ron laurel,MD |
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"I have watched this store grow from the 1st brick that was put down. I anxiously awaited the Grand Opening. I'm a new rider of a few months and I'm so happy that I don't have to go to [dealer] or [dealer] anymore! I also took photos of the ribbon cutting on 2/17/07. This store and the staff are the best! Looking forward to the Rider's Edge classes also."
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| By: Anonymous BOWIE,MD |
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"Been in your store 2 times, both of which were enjoyable. Steven and Tracy were great help, checking out part numbers for me and helping me find accessories for my '02 Road King. Keep up the good work and you will soon be my ONLY HD Dealer!!!"
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| By: Anonymous Pasadena,MD |
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"EXCELLENT service!!!! Thanks Carlos and the service team!!!!"
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| By: Eric Bowie,MD |
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"Was going to [dealer] Harley-Davidson. One visit to Old Glory and your my new Dealership. Great sales staff."
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| By: Jim jessup,MD |
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"1st experience. Nice store. Nice folks to chat with. The parts/accessories folks were fantastic providing many options and I really appreciated their point of views, perspectives of what looks awesome. I also liked that they took the time to take the parts/accesories off the shelf and place them on a similar bike so I could see how things would appear. I'll be back for the Open House on the 14th. Keep up the great work."
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| By: Anonymous Laurel,MD |
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"Great Dealership. Very helpful and knowledgeable staff. Worth the drive from Carroll County."
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| By: Barry Sykesville,MD |
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"I've been to the Dealer only two times but I can not express strongly enough how well the employees provided a very friendly and courteous atmosphere. They convey a genuine concern for their customers. The sales personnel were very quick to provide any assistance that I needed. I think that Old Glory has opened a dealer that represents everything motorcyclists stand for; loyalty, support for fellow cyclist and a commitment to lifelong friendships. I’m a Veteran and I appreciate everything Old Glory stands for.
Stone Cold
Nam Knights MC
"
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| By: Darrell Valley Lee,MD |
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"Old Glory is the greatest. We visited the dealership a couple of times before we bought . At no time did they pressure us or make us feel unwanted just because we were "looking." All the staff are very friendly and make you feel part of the family from the very start. If you are looking for a motorcycle -- Buy a Harley -- but be sure to buy it from Old Glory. "
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| By: Del & Rose Bowie,MD |
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"I recently purchased parts for my 1981 fxb motorcycle.I had a pleasant visit with Tony VanSchoor,one of your parts employees.He was very helpful and made me want to return for more parts in the future.I'm trying to finish fixing my bike before your open house this saturday.But the weather doesn't look so good.Anyway i will be stoppin in soon and please enter me in the new bike giveaway drawling.Thanks for being in Laurel,Md.This makes the dealership close to home as my close friends. Chris Dorsey"
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| By: christopher laurel,MA |
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"Always a friendly face! Keep up the good work!"
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| By: Anonymous Baltimore,MD |
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"Everyone there is great-very accomodating, helpful and cheerful! Will be back for many years to come........"
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| By: Anonymous Crownsville,MD |
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"I love coming yout store. Looking forward to attending all the events this summer."
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| By: Angela Beltsville,MD |
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| By: Anonymous annapolis,MD |
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"WHEN I WALKED INTO THE FRONT DOOR IT WAS LIKE THEY BECAME MY FAMILY /READY TO HELP/ ANSWER ANY QUESTIONS/SMILES/VERY FRIENDLY"
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| By: DAVID EAST BERLIN,PA |
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"I look forward to celebrating Grand Opening with you!!"
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| By: Robb Glen Burnie,MD |
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"When I saw the store for the first time, I almost wrecked my car, I was so excited. And you're so close to my office, too!! Welcome to the neighborhood."
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| By: Jean Glen,MD |
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"We really enjoyed our purchasing experience and most important enjoy the warm welcome we get when we come by. Looking forward to lots of riding fun in the future."
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| By: Tim and Annmarie Bowie,MD |
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"Great location for a new dealership! :)"
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| By: Lisa Pasadena,MD |
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"We plan a visit to the open house this weekend.
Our friend works in the area and brought it to our attention of a new dealership we need to visit."
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| By: Mark Waynesboro,PA |
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| By: Anonymous Coaresville,PA |
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| By: Charles Coatesville,PA |
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"Best service, Best people, Making it the BEST Dealer in the World... Very Fast turn around on service. They take the time to help you no matter how busy they are. "
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| By: Quentin Bowie,MD |
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"Will be visiting for the 1st for your Grand Opening."
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| By: susie hagerstown,MD |
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"real helpful right away thats the right way to do business
"
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| By: phil rockville,MD |
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"I think I have visited every HD in Maryland. Looking forward to yet another great stroe in our state."
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| By: Tom Baltimore,MD |
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"A VERY GOOD TIME - SURE TO RETURN "
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| By: TIMOTHY HANOVER,MD |
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"im really looking forward to the show next weekend. i havent been out to the store yet but i will be attending in hopes to win the dyna super glide....hopes being the key word there. "
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| By: Anonymous arnold ,MD |
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"great overall experiance friendly"
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| By: gary sykesville ,MD |
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"STILL THE BEST H-D STORE I EVER HAVE BEEN TO."
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| By: Anonymous GLEN BURNIE,MD |
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"I just traded in my 2001 Goldwing on a 2007 Ultra Classic, and I could not be happier to be an EX-GOLDWING RIDER!!! I did love my wing, but I love the Ultra A LOT MORE!!! Comfort, style, sound, freedom, community, and pure riding pleasure... that is what I now get from my Ultra. I put over 200 miles on it within the first 24 hours I had it, and LOVED every single mile!!! The team at Old Glory gave me a great deal, helped me trick it out the way I wanted, and made this one dream of a purchase. They really are "of the rider and for the rider". ROCK ON OLD GLORY!!!"
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| By: Steven Laurel,MD |
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"It's a good day to recieve customer service that exceeds your expectations, your chrome designer Tracy Newman made that happen."
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| By: Wood Burtonsville,MD |
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"One cannot appreciate a dealership more concerned
with the military and law enforcement community as is
Old Glory. As a sponsor to Nam Knights America, Old Line Chapter, Maryland, the ownership and staff of Old Glory has proven a commitment to excellence and community involvement.
Carl W. Roy II
Vice President
Nam Knights
Old Line Chapter
Maryland"
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| By: Carl Upper Marlboro,MD |
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| By: Michelle Baltimore,MD |
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"I have been to many Harley-Davisons stores. This is by far the one with the most curtious and helpfull staff I have ever been to. The open house was a really nice set up. It showed us we are appreciated. I have never been to a Harley-Davidson open house or customer appreciation day that served as wonderful a menu as Old Glory. keep up the good work and we will keep coming back. Thank you."
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| By: Sonya glen burnie,MD |
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"YOU HAVE GOT IT GOING ON. THANKS"
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| By: DENNIS GLEN BURNIE,MD |
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"Nice store. Staff was very friendly and helpful. I liked the events list that was handed out at the door, outlining what will be happening at the dealership."
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| By: Anonymous Waldorf,MD |
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"great store to shop at and have lots of good stuff"
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| By: Richard College Park,MD |
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"It is one of the best dealerships,that I have been in keep up the good work! "
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| By: Jean M Odenton,MD |
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"I just purchased my new Harley from Old Glory HD this week. And I must say if your looking to get a Harley, Old Glory is the only way to go!!! The entire sales process was great. The sales team and parts were just awesome to deal with. I mean, really, everyone is great there. Special thanks to Bob S. s/mgr. for making it all come together.
Thanks all,
cmb
"
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| By: Chris linthicum,MD |
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"I have been in 3 time the last 2 weeks. Looking to ask about a part that I need for my bike. I think you don't have enough parts people to help. It's kind of bad when your parts people don't even let you know that he knows you are even there waiting. I will keep coming in to your dealership because I do like what I have seen so far. Please don't think I am angry. Not at all. Just wish I could get a job there to help out from 5-7 pm and weekends. I have been in parts for 29 years love "customer service". After all the customer pays me :)"
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| By: William Bowie,MD |
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"I recently brought my bike in for service and was very pleased with Old Glory's service department. I have had a few different shops work on my bike in the past and my experience at your service department out shines the others by far. Carlos really knows what he is doing and performed service that other shops have overlooked. Jason was also very courteous and knowledgeable.
Thanks again and I will bring my bike back with any other service needs."
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| By: T Annapolis,MD |
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"I have been to your dealership numerous times since you opened, some times to make a purchase and other times just to come in and browse and hang out. And each time I received nothing but courtesy and friendship from everyone.
I just recently had my 5000 mile service done on my Ulta Classic and to have a noise it was making checked out. Your service department people were great, they asked plenty of questions to be sure they new exactly what I wanted. The bike was ready when promised and the service people explained everything to my satisfaction, including the noise problem which they fixed (loose primary chain).
Although I missed your Public Open House (unavoidable) you can count on me being at your Grand Opening on April 14th and looking for a good time.
Great start to your dealership and I am looking forward to the HOG chapter, thanks.
"
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| By: John Bowie,MD |
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"Its great to finally have a Harley shop I can count on for professional/reliable service people and parts that are 'in-stock'. Great work on my girlfriend's Dyna, picked it up when promised. You're well worth the extra travel miles. Thanks for comin' to the area and good luck!...we'll be back."
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| By: Don Camp Springs,MD |
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"nice new store, bring in the new bikes, rider classes etc."
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| By: john greenbelt,MD |
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"Where do I began? From the moment my husband & I entered the place; I knew that day would be the day. The staff was very professional, and very helpful. I take my hat off to Terry, our sales-person. He waited on us hand & foot and showed us around. What we didn't know...he told us about, and then took us to meet Karen....we're like family. Hey lady what's up? You guys made my husband a VERY Happy Man, and I extend my many thanks and gratitude. Thanks for ALL the help, the love and that 2007 Mirage Orange, FLTR Road Glide HARLEY!!!!! We'll be back real soon! Karen, Josh says, "thanks for the chocolate!""
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| By: Tina Fort Washington,MD |
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"very PLEASED!!!!!!"
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| By: Bennie ,MD |
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"My wife and I was there for the Grand Opening. The sales people where very friendly and not pushy. We really enjoyed ourselves. My wife was feeling a little sick from having neck surgery and the asst.mgr. kept asking her if she was ok. That is how a store is supposed to be. "
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| By: Charles Baltimore,MD |
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"I'd like to say Great Job! The Grand Opening was Fabulous ~ your employees were all so helpful and freindly! Thanks to the Director of Parts (Bryan) for taking time to talk to us on such a busy day.
Wonderful Job - Keep up the great work!
"
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| By: Anonymous Laurel,MD |
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" Drove by the site every week, watching the progress as the building went up. THEN..I saw the Bikes were on the floor.
FINALLY.. I got that 2007 FXST. (I think it was your 2nd sale).
Staff at this dealership is OUTSTANDING!
Now Betti can ride HER '07 FXST beside me with my '99 FXST.
Yeah.... she'll let me ride it sometimes. LOL "
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| By: Ken Bowie,MD |
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""I love the show room, it's great to see the respect you guys give the military and police. Great staff, keep up the good work.""
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| By: Jeff Laurel,MI |
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"Need to thank you Steve for staying in touch. It was a pleasure to meet you. I cant wait for all the years of enjoyment I will get from your dealership. Everyone I have meet there seems to be very helpful and ready to serve your clients. I have been waiting for the right dealer to come along to join a HOG chapter, Yours is it. Let me know. Thanx. Tim"
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| By: Tim Laurel,MD |
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"Congratulations and Best wishes,
What an exciting opportunity for everyone associated with the new dealership. I envy you guys. Must be like a kid getting a job in a candy store !
Always remember customer service and satisfaction is the key.A friendly, helpful, interested attitude will win over new customers and ensure customer loyalty.
I will never forget the first time I walked into a dealership excited over the prospect of buying a new Ultra. Cash in hand. I approached a sales lady who acted like she could care less. I walked out five minutes later. Bought the bike at another dealership and never looked back.
Always remember that Harley Enthusiasts are a fun loving family indulging their passion. Your business will flourish. JD
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| By: John Ellicott City,MD |
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"I CAME TO YOUR STORE SATURDAY TO BY A SHIRT CUASE I COLLECT THEM FROM DIFFERENT HARLEY STORES. I WAS VERY SUPRISED AT HOW HELPFUL AND NICE YOUR STAFF WAS FROM THE MOMENT I WALKED IN NOT ONLY DID I FIND THE SHIRT I WANTED BUT A VERY NICE AND FRIENDLY SALES LADY NAMED TAMMY FOUND THE SIZE I NEEDED. THANKS TO YOU AND YOUR STAFF, I’LL BE BACK!"
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| By: Anonymous ARLINGTON,VA |
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"This is a great idea. Old Glory is filling a huge void in the area for all Harley riders. Close and convenient, you all should do well. I look forward to the opening and many years of convenient patronage. Congratulations."
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| By: Anonymous Laurel,MD |
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"Congrats!!!! Old Glory Harley Davidson..I love that name... So patriotic! Count on me to move my business and service for my dresser to you guys!!! Please send me info on your hog chapter as soon as it forms. And don't forget to pray for our troops! God Bless the USA!!!! Ride Safe everyone!!!!!! "
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| By: Anonymous Bowie,MD |
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"I've been waiting for this Dealership to open since I received the flyer in the mail about a year ago.
I've been following the progress and driving by whenever I could.
I'm glad it's a reality now and can't wait to bring my business here for my Fatboy repairs, etc.
The next think I can't wait to do is join the Chapter!!
Congratulations on the Birth of the Old Glory Harley Davidson Dealership and I wish luck for both our sakes.. :-)"
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| By: Anonymous Beltsville,MD |
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"To the staff of Old Glory Harley-Davidson, you guys and gals are really great - love ya. THANKS to: STEVE CORBETT for all your help in selecting a bike to fit me; to PEGGY for your expertise in riding gear; and especially thanks to TONY VanSCHOOR for going the extra mile in getting the parts needed for my bike while being serviced. Was told by service department that my bike would be delayed another 5-7 days, due to a part missing from shipment. But Tony took it upon himself to search and locate the part and went to pick it up so the service department could complete the work order for my bike in time for my vacation. THANK YOU TONY!
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| By: SANDRA TEMPLE HILLS ,MD |
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